Ali Group insists it will meet warranty terms for brands impacted by Dawson closure

Lainox cooking suite

The Ali Group has vowed to fulfill all warranty commitments relating to equipment brands distributed by Dawson in the UK after announcing plans to shut the subsidiary.

Barnsley-based Dawson is the UK representative for Comenda warewashing products, Lainox and Rosinox cooking equipment, Mareno cooking suites, and Rendisk food waste management systems.

But under a new strategy outlined by the Ali Group yesterday, each brand will now be marketed through alternative channels following a decision to close Dawson before the end of the year.

In a statement issued from the group’s Milan office, bosses said operators that currently use any of the equipment sold through Dawson will still receive the support they need.

“Ali Group fully recognises its commitment to the UK market and will uphold all ongoing warranty and after-sales service and maintenance obligations currently provided by Dawson,” it stated. “The new distribution partners will coordinate customer service for both existing as well as new product warranty, service and maintenance requirements.”

All Dawson engineers that service its equipment will now be transferred to Serviceline, a Stevenage-based kitchen maintenance provider that is also owned by the Ali Group.

Ali Group has pledged to commence an “orderly closure” of Dawson MMP over the next six to seven months. The company is understood to employ around 40 staff.

Dawson’s next set of accounts for the year to 31 August 2016 are due at the end of the May, according to Companies House.

The last publicly available set of accounts show that it made a loss of £385,000 on sales of almost £7m for the 12 months to 31 August 2015.

The year before that it made a profit of £144,000 on sales of £9m.

In terms of future product distribution, Comenda will be exclusively distributed in the UK through HTG Trading, which also distributes the Ali Group ice machine brand Scotsman in the UK.

Lainox combination oven products will be distributed in the UK by Falcon Foodservice Equipment, while Rosinox, Mareno and Rendisk will be managed from the factory and local business development activity.

Authors

2 Comments

  1. Steve Gordon said:

    It’s a sad day and my thoughts are with the staff, many of whom I’ve had the pleasure of knowing when I worked there

  2. Mike Butt said:

    I feel for a team I was privileged enough to lead. A sad day

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