A food transport initiative using the latest BGL Rieber equipment has enabled North Lincolnshire Council to massively scale a home meal delivery service that it offers.
The council has ditched its frozen meal delivery service and replaced it with a hot, fresh cooked lunch that is delieverd to the door. Meal take-up has risen from an initial 30 customers to 165.
North Lincs uses a surplus ex-school kitchen to run the service seven days per week, with a small team of staff. The cost to client is £4.55 for a two course lunch, with the option of an additional meal for teatime – sandwiches or salad – at £1.25.
It chose to deliver the meals in foil containers as it wanted customers to be served the food on their own crockery, as if the meal had been cooked at home.
“We had used the Rieber Thermoport 50 insulated box for many years and we are confident in their performance. The individual box (Rieber RT10) was chosen as the best delivery option, after we looked at several different boxes on the market,” said Sharon Seddon, head of catering and cleaning at North Lincolnshire Council.
“We wanted individual boxes because of the distances involved. There can be 10 miles or more between customers. The larger boxes, if less than full and subject to frequent opening, simply would not be as efficient in keeping the meals hot.”
After trialling the equipment, Seddon said the individual boxes “immediately proved suitable”, especially for the drivers, who could easily identify the customer and whether it was a special meal.
“BGL Rieber’s regional sales manager, Paul Franks, designed a trolley to help load the boxes into delivery vehicles. Moving from 30 to 160 meals plus is a lot to carry!” she added.
Tests on the Rieber RT10 box show that meals will keep piping hot for “several hours”, according to the brand.