Operators purchasing catering equipment made by British manufacturer Parry will receive more bang for their buck from now on after the company announced improved warranty terms.
The brand, which makes commercial ovens, hobs and grills, has doubled its standard warranty cover to 24 months on all Parry branded equipment. The offer applies to all kit purchased since June 1.
Parry has invested in improving its production capabilities following the adoption of lean manufacturing principles over the last three years and the company says the two-year on-site parts and labour warranty will provide customers with “added security”.
It says the introduction of a philosophy of ‘Controlled Continuous Improvement’ has been embedded in all aspects of its business, allowing it to better support users of its products.
‘”Looking at the successful Parry business we have today, while drawing up plans to secure an even brighter future, we decided that the time was right to embrace a change in culture and all business operations from marketing through to despatch and after-sales service,” explains Parry director, Mark Banton. “To achieve this we created a top level business change plan that will make us class leaders in our sector. The extended warranty is a key part of that strategy and of our enhanced offering. Customers can rest assured that Parry offers the best all-round package.”
One of the aims of the new company ethos is to ensure that every component and finished product is produced right the first time, thereby ensuring that warranty issues are kept to a minimum.