Death of the business lunch a problem for restaurant industry?

PizzaExpress was acquired in 2014.

British restaurants are under threat from a decline in professional networking opportunities resulting from the ‘death’ of the business lunch, a new study has claimed.

Research commissioned by restaurant booking platform, Bookatable.co.uk, suggests that two thirds of Brits (66%) who have been working since the 80s have seen a decline in business lunches over their careers.

For many professions, business lunches are critical to signing deals and 40% of workers say that the opportunity to bond with clients or consultants over lunch is the key driver to signing on the dotted line.

A quarter of British workers (25%) believe business lunches give the opportunity to find out about new business opportunities, while one in five (2%) admit that business lunches help them to retain clients.

Yet a quarter of Brits (25%) feel they go on fewer  business lunches now compared to when they first started work and 38% feel it is less acceptable to take time out of the office to attend lunches.

In response to the findings, Bookatable is launching National Business Lunch Week, which kicks off today, to reignite the trend in lunchtime dining.

Financial pressures (41%) and a lack of time (28%) are both factors in the decline of business lunches, with 17% of workers believing fallout from the ‘credit crunch’ contributed to the death of the practice.

Workplace pressures also play a role, with a fifth of Brits (19%) saying staff shortages mean they cannot take time out of the office to attend business lunches. Moreover, one in ten workers (13%) has been told not to attend a lunch by their boss in recent years.

The majority (79%) of those who have been working throughout the last few decades cite the 80s as the ‘heyday’ of the business lunch, with almost half of workers (44%) having access to an expense account to pay for business lunches.

This is in stark contrast to modern workers, who must stick to a budget when business lunching (45%) or use more affordable chain restaurants as business lunch locations (36%).

John Wiltshire, general manager at aqua shard, commented: “Over recent years we have noticed that our business clientele are looking for lunch options that are more cost and time effective. Since the more decadent days of the 80s when lunches may have been drawn out over hours – with numerous courses and bottles of wine – our modern business diners are looking to be more time efficient with their day, but want the same impeccable standards and menu offerings.

“We are surrounded by lots of great corporate businesses at aqua shard and we’ve adapted to the evolving needs of British businesses by offering a fixed price seasonal market lunch menu which is extremely popular over the lunchtime service. The menu changes frequently as well as we have many repeat and regular guests.”

When it comes to modern business lunches, a third of modern workers (34%) will race through a business lunch, spending an hour or less at the table. The average spend today of £35 per head is a fifth less than their peers in the 1980s used to spend (£42 per head).

For businesses in the 80s, eating in Michelin starred restaurants was the norm for 22% of Brits and lunch was a much longer affair spanning two to three hours for three quarters of workers (75%). A third (29%) even admit to often returning to the office drunk after a business lunch during the ‘heyday’.

When looking at alcohol consumption at business lunches, a fifth of workers in the 80s (21%) did not consider a business lunch to be a success unless the client was drunk and 39% of workers believe that there was a more relaxed attitude to drinking in the 80s.

Whilst a quarter (24%) of 80s workers would drink three to four drinks each at a business lunch, only half that number (12%) of modern workers drink the same amount with 38% choosing not to drink alcohol at all at business lunches.

Bookatable CEO, Joe Steele, said: “Compared to the seemingly decadent days of the 80s, the business lunch has been on the decline in recent years. Our research shows that perceived expense and a lack of time are major contributing factors – but many restaurants now offer incredible lunchtime deals coupled with speedy service. Doing business over lunch is still a fundamental way to build vital working relationships.”

During National Business Lunch Week this week, Bookatable said it plans to showcase the nation’s top lunch locations and lunchtime deals.

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