GBK now an £80m business after opening 13 sites in one year

GBK

Annual sales at Gourmet Burger Kitchen are now just shy of £80m as new openings and strong underlying growth lifted the business over the past 12 months.  

The increase in turnover for the year to 26 February 2017 marked a 16% improvement on the £67m it recorded last year.

The company also bolstered profits from £2.3m to £4.1m year-on-year.

In a review of the business, the directors said: “We continued our programme of organic openings during the period, opening 13 and taking the total number operated by GBK to 84 restaurants.”

The firm said that as well as new openings, continued development of channels such as “order and collect” and delivery was also a factor in the top-line growth.

GBK spent £1.9m opening new restaurants last year, a 58% increase on the previous year due to the higher number of sites it launched.

The company said that in its drive to serve the best burger experience, the interaction between its team and guests plays a “vital part” and it therefore takes steps to ensure that service levels remain high.

It said it remained committed to the training and development of all team members and it continues to monitor its performance both internally and through customer feedback and mystery diner visits.

“Team incentives are structured to take into account customer service and other aspects of performance as well as financial performance. We maintain our investment in our food to ensure the product we serve our customers continues to be of the highest quality in our segment.”

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