Professional kitchen and refrigeration maintenance provider Serviceline has announced the appointment of a new service director following Duncan Grocott’s promotion to managing director.
Andy Clarke has joined the company as service director with extensive experience within the foodservice industry having previously held various operational roles at Hobart, most recently as operations director.
The appointment comes during a period of expansion for Serviceline over the coming months, with the company integrating the engineer workforce, existing support and warranty work previously provided to the UK market by another Ali Group S.p.A company, Dawson MMP Ltd.
Clarke said: “It’s exciting to join a company of Serviceline and AFE Group’s stature, companies who are constantly pushing to provide the best quality service, support and technical expertise to all their clients.”
“Moving forwards the main objective will be to build upon our high-level of service support initiatives to all customers. This includes furthering customer communications platforms with increased updates during the job process, forming an accredited training school to support our engineer’s knowledgebase and rationalising the supplier base.”
Grocott added: “It gives me great pleasure to welcome Andy to Serviceline, he comes into the business with a solid background of industry knowledge and a whole host of new ideas.”