Brambles Café Group, a family-run Irish catering business with 24 outlets, has rolled out new point-of-sale hardware across its entire estate.
Brambles operates cafes and restaurants in high-profile venues across Ireland, including government sites such as the Office of Public Works, high-end shopping centres, private hospitals, museums, historic houses and botanic gardens.
The group was previously running an old, basic EPoS system and was looking for more functional software and better technical support including database maintenance. It called in local tech partner Costa Systems, which represents Aures Technologies, to provide a modern solution.
“Running 24 sites is quite a challenge and Brambles’ owners wanted all of them connected via a cloud-based system,” explains Costa Systems’ owner Cornie McGinley. “The software solution we have installed can be accessed locally and via the cloud from anywhere at any time.”
A total of 40 contemporary Yuno touchscreen terminals from Aures Technologies have been have installed across the Brambles’ estate. Aures ODP 333 Thermal Printers are now up and running also, to complement the Yunos.
“We recommended the Aures Yuno to Brambles as we know this terminal delivers excellent performance and is extremely reliable,” continues McGinley. “It’s Aures’ latest machine and has the most up-to-date components. There must be 1,000 Yunos installed across the Republic now and we’re very experienced with it.”
Given the stylish décor of the Brambles cafes it was important, too, to deploy a good-looking machine.
“The Yunos certainly look very well in their new environment. They’re very slim, almost tablet-like, and have a small footprint. The lack of moving parts adds to their robustness,” says McGinley.
Costa Systems supply Brambles not only with EPoS hardware but also with a full software solution for front-of-house and back-office operations. Its Costa Xpert POS offering provides a wealth of functionality including stock management and transfers, loyalty and gift cards, full accounting and rich reporting that is accessible from anywhere, at any time and on any fixed or mobile device.
Both software and hardware combine to deliver a very rapid interface at point-of- sale, which is critical for the fast-paced service environments that Brambles operates.
Brambles’ Dundrum café, for instance, is in Europe’s busiest shopping centre and has to cope with huge footfall. Speed and reliability are mandatory to deliver good service in locations such as this.
MAIN PIC: www.brambles.ie