Itsu and GBK begin kitchen technology trials

Gourmet Burger Kitchen

Itsu and Gourmet Burger Kitchen are piloting a new cloud-based kitchen video management system aimed at revolutionising the way that commercial kitchens operate.

The KVMS system, developed by Intelligent Business Systems, is designed to give hospitality operators greater control of their food operations and is particularly suited to those with multiple sites.

The KVMS proposes to help kitchens deliver far greater consistency, with different screens intuitively interacting with each and triggering preparation and pass control activity depending on the customer order.

Operators and management have immediate access to analysis and performance management information from the KVMS so they can interrogate and improve any aspect of the preparation and distribution of food.

Itsu and GBK are currently piloting the KVMS with the intention to roll out to other sites later this year. Other multi-site clients are likely to join them over the coming months, the company said.

“We’ve invested a lot of time, effort and resources developing a next-generation KVMS, rewriting and replacing our existing system,” said IBS managing director Gareth Powell. “The result is a highly sophisticated yet easy to use solution that is going to revolutionise how kitchens operate and deliver food.

“Critically, we’ve talked at length to our clients to ensure our KVMS gives them the flexibility and functionality they need to prepare and distribute food irrespective of their service style, whether it is food-to-go, casual dining or fine dining.”

IBS works with well-known multiple brands like Bath Ales, Cirrus Inns, EAT, GBK, Harry Ramsden’s, the Inception Group, Itsu, Mark Warner, Peach Pub Co, POD, Revolution Bars Group, Spudulike and Vital Ingredient. Its cloud-based, EPOS-driven solutions are tailored to specific client requirements.

As well as working with Itsu on the pilot, IBS recently won a contract to provide EPOS and hospitality business management technology for the chain. It has 58 healthy fast casual outlets, primarily based in and around London.

It has plans to expand the brand nationally and then globally over the next five years. A dedicated store opening team will be busy launching an anticipated 10 to 15 stores by the end of 2015.

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