The Lancaster London, one of Europe’s largest banqueting venues, has refreshed its warewashing estate by bringing in a range of new kit from Meiko.
The venue, which hosts receptions for up to 2,000 people at a time, has used Meiko’s larger machines for five years, but in a new development it has now specified the German brand for its under-counter machines too. The warewashing operations in the hotel are now all Meiko.
Three Meiko FV40.2G GiO machines have just been installed at the property: two in the Lounge Bar, for glasses and dishes respectively, and one facing the hot beverage station in the busy Island Grill, where it handles a mixed selection of crockery, cutlery and glassware.
Clare Wright, director of procurement at Lancaster London, said the offer of Meiko’s ‘No-Bills’ guarantee was a big factor in the switch of supplier.
“We are delighted with Meiko’s after-sales support and it made absolute sense to take up the offer of an extended warranty. Not only does it guarantee we have no risk of any extra bills, it also makes the servicing and maintenance arrangements easier,” she said.
The Lancaster spent some £6m back in 2010 to refurbish its two main function kitchens. These are located on different floors, one above the other and work in tandem.
The upgrade focused on energy saving and key to the back-of-house revamp was a new M-iQ rack transport dishwasher, fitted with reverse osmosis, for use as a glasswasher in the Westbourne kitchen.
Upstairs in the Nine King’s kitchen, a second wide body Meiko M-iQ flight dishwasher and a third standard width M-iQ machine, both with integral reverse osmosis, handle the crockery and cutlery.