McDonald’s equips UK business for cashless payments future

McDonald’s has equipped its UK restaurants with new technology that is designed to handle the growth in demand for cashless transactions for the next five years.

The fast food giant has selected Ingenico Group to manage the project after searching for a provider that can deliver the capacity, reliability, performance and security to meet the huge volume of business it does.

In the UK, electronic payments have overtaken cash in many places, with some restaurant businesses even moving to a fully cashless model. More than one in three transactions, meanwhile, are now made use contactless payments.

McDonald’s has enjoyed considerable growth with around 3.7million visits every day to its restaurants. Customers that place orders can now pay via the McDonald’s Click and Collect app, through in-restaurant self-service order screens or when using a Drive Thru.

Ingenico has worked closely with McDonald’s and its franchisees, who make up over 80% of the estate, to deliver the technology to cope with the forecasted growth of cashless payments, as well as new payment technologies such as Apple Pay and Google Pay. The solution has been successfully deployed to all McDonald’s restaurants across the UK and Ireland.

Jon Braithwaite, director of McDonald’s, said: “We believe that this payment solution is one of the most advanced in the retail sector and is a critical component to delivering excellent experience for our customers.”

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