McDonald’s UK chief quits foodservice industry

Jill McDonald

Long-serving McDonald’s UK boss Jill McDonald is to exit the foodservice industry after accepting an offer to become the new CEO of motoring accessories retailer Halfords.

McDonald has been instrumental in the growth of the fast food chain’s UK division since taking over the helm five years ago and also serves as president of McDonald’s North West Division, Europe.

She originally joined the company as chief marketing officer UK & Northern Europe back in 2006.

Her responsibilities at McDonald’s encompass around 3,300 owned and franchised restaurants across seven countries, more than 500 franchisees and over 200,000 colleagues.

During her tenure, McDonald has played a major part in transforming the brand in the UK with strong investments in menu, customer insight and experience, and colleague development, leading to consistently impressive results.

Halfords Group confirmed yesterday that she will take over as CEO with effect from 11 May 2015.

Dennis Millard, chairman of Halfords, said: “When the board began the search for a new CEO we were clear that we were looking for an outstanding business leader, particularly someone who had built and nurtured a culture of customer service and colleague engagement in a consumer-facing business. So we are delighted to have recruited Jill, who has a strong track record of heading a large, complex, service-led business with great success.”

McDonald began her career in 1987 at Colgate Palmolive in brand management and joined British Airways in 1990 where she held a number of marketing and management roles in the UK and Hong Kong, rising to head of global marketing in 2004. She currently serves as non-executive director of Intercontinental Hotels Group.

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