A leading manufacturer of catering equipment has assured customers that it is working around the clock to fulfill orders after a major flood at its factory this week.
Metcalfe Catering Equipment, which is based in north Wales, is mounting an emergency clean-up operation after its production floor was flooded following 48 hours of torrential rain.
It is the first time that the Blaenau Ffestiniog site has encountered an incident of this nature since it was built in 1952.
Managing director, Neil Richards, said that while the episode has been disruptive to the business, it fortunately hasn’t suffered any stock damage.
“The offices and administration areas of the factory are okay but the clean-up process is likely to take until the end of the week. Fortunately, all of our stock is stored in a new warehouse, which was built a foot above the rest of the building and has therefore survived unscathed.”
Richards said he was confident that everything would be back to normal in the next few days, when any outstanding orders will be dispatched. “We are aiming to resume deliveries by the end of the week but would ask our customers to bear with us until then,” he said.
Metcalfe is a fourth generation family-run business and was established in 1928. It has grown to become one of the premier manufacturers and suppliers of commercial food preparation equipment in the UK.
As well as manufacturing its own range of mixers, slicers, peelers, chippers and vegetable preparation units, it is the UK distributor for several other brands, including Ceado, Edlund, Nemco and Roband.