The Association of Licensed Multiple Retailers (ALMR) has launched a specialist diploma qualification for the UK’s hospitality sector.
The first stage is designed for Level 2 Hospitality Team Members, both front and back-of-house, but will be expanded to cover a broad range of hospitality careers.
Employees will undergo training that leads to the achievement of a recognised gold-standard that will be delivered by HIT Training and end-tested by BIIAB.
Apprentices will have the opportunity to sit six industry modules covering customer service; drugs awareness; conflict management; food safety in catering; and awards for underage sales prevention and personal licence holders.
The modules will be provided by CPL Training and will be delivered via e-learning online, with the exception of the award for Personal Licence Holders, which will be sat face-to-face.
ALMR chief executive Kate Nicholls said: “The ALMR Hospitality Diploma will provide the UK’s hospitality businesses with an all-inclusive, exhaustive training and assessment scheme designed to meet the myriad demands of this innovative and varied sector.
“The diploma will also provide employees with the support and education they need to progress within the sector, and will deliver a solid foundation for a potentially long and rewarding career, and a senior role within our dynamic industry.”
Paul Chase, head of UK compliance at CPL Training, added: “The ALMR Diploma represents the opportunity to gain a gold-plated apprenticeship standard that will set the benchmark for learning and development within the sector.”
The ALMR represents some of the largest foodservice chains in the UK. Recent additions include Patisserie Valerie, Caffe Nero, Burger King Prezzo Holdings, Marston’s, The City Pub Company and Le Pain Quotidien.