TGI and Byron join growing list of chains to introduce bill payment app to restaurants

Qkr! with Masterpass app

TGI Fridays and Byron will soon be accepting the Qkr! with Masterpass app throughout its restaurants, it was revealed today.

UK customers ordering food at any one of Byron’s 68 restaurants or TGI’s 76 sites will have the option to pay from their smartphone using the app.

Individual Restaurants has also signed a deal with Mastercard to implement Qkr across its UK sites early next year, which will soon bring the total number of individual outlets offering the service to more than 1,000.

Individual Restaurants is responsible for a collection of 34 restaurants including Piccolino, Bank Restaurant & Bar and Gino D’Acampo My Restaurants.

Qkr is already used throughout Wagamama, Zizzi and ASK Italian restaurants, saving time for customers and waiters alike. Young’s and Geronimo pubs will also be going live with the app in September, and Carluccio’s goes live in November.

Studies show that the average time between asking for a bill and leaving a restaurant is between 10 and 12 minutes, but Qkr! reduces this to a few seconds.

Paul Coppin, marketing director at Byron, said: “Qkr gives us one more way to deliver both proper hamburgers and stand-out service to our customers, even when they’re pressed for time. We’re looking forward to rolling out this new feature nationwide through existing restaurants and all our forthcoming openings.

Diners can search for local participating restaurants in the app, and on arrival they will be prompted to ‘check in’. They can then view the items they have ordered and pay via their phone when they are ready. For other diners wishing to split the bill, they can check into the same table, see the entire order, and select and pay for what is theirs when ready.

Jeremy Dunderdale, head of business solutions at TGI Fridays UK, said: “Having followed with interest the variety of apps offering payment options over recent years and reviewing a range of them, we are looking forward to commencing our trial with Mastercard over the coming months and then implementing across the business giving guests options for payment ordering take away.

Qkr! with Masterpass claims that quicker payments allow more customers to dine, and staff have more time to take orders and deliver food. It inists these benefits are passed to back to diners through more attentive and efficient service throughout their meal.

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