Wahaca admits liability for norovirus outbreak

Wahaca

Mexican chain Wahaca has admitted responsibility for a norovirus outbreak at its restaurants lin November which saw nine of its sites temporarily close.

It is expected that the chain, which has 23 sites, will have to make around £15,000 of payouts to customers who claimed that they were affected by the virus and who were left seriously ill.

About 160 customers and 200 staff complained and one diner, Sarah Cousins was hospitalised as a result of contracting the virus after eating at a Wahaca restaurant.

Speaking to the Evening Standard, her father said: “Wahaca’s admission of liability is a very welcome sign. It has been awful to see how this illness has affected Sarah. We were incredibly worried when she was admitted to hospital and it was a shock to see the impact that the illness had on her diabetes.”

Five of the nine restaurants closed temporarily were in London — Westfield, Covent Garden, Canary Wharf, Soho and St Paul’s.

A spokesman for Wahaca has said that any cases are being dealt with on an individual basis, and are being treated as swiftly and fairly as possible. Earlier on in the year, the chain vowed it would get to the bottom of the outbreak.

It is expected that a report on the case will soon be published by Public Health England.

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