With a UK store network that spans some 1,200 equity branches and another 600 operated on a franchise basis, it’s fair to say that every decision that Steve Murdoch and his team make about Costa Coffee’s equipment portfolio has far-reaching implications for the ubiquitous coffee shop chain.
Consequently, it demands the sort of durable and effective equipment that can be operated easily by staff with the same, consistent results every time.
One of the biggest developments this year has involved Costa’s hot food offering, with a major roll-out of Merrychef ovens and microwaves bringing British-built foodservice equipment to the heart of its kitchen.
The deployment of the latest cooking technology has delivered the speed and consistency that the chain wants from hot food production and allowed it to introduce a new “better breakfast” offering.
Costa’s commitment to serving quality coffee and fresher food via more tailored store designs is undoubtedly underpinned by a carefully-crafted approach to managing the back-of-house equipment estate.
Company: Costa Coffee
Address: Whitbread Court, Porz Avenue, Houghton Hall Park, Houghton Regis, Dunstable, LU5 5XE
Tel: 01582 424200
Focus: Coffee shops
The 2017 FEJ Power List is supported by Category Sponsor Samsung. For more details click HERE.