Household appliances will soon automatically order their own refills of detergent or other consumables, a development certain to filter into the commercial equipment world.
E-commerce giant Amazon is working with appliance makers including Siemens, Bosch, Samsung and Whirlpool to build internet connectivity into their machines and a simple button that will order consumables such as dishwasher detergent.
Amazon already sells commercial dishwasher consumables for high volume equipment used in restaurants and bars.
Automatic re-ordering has obvious benefits for operators, and particularly for Amazon, which hooks in customers on long-term deals.
The service is already running in the US, where it is called Amazon Dash Replenishment Service.
It is marketed as a service for a broad range of consumables from companies making dishwashers, washing machines, coffee makers and water filters, among others.
“Amazon Dash Replenishment Service (DRS) enables connected devices to order physical goods from Amazon when supplies are running low—like a Brita Water Pitcher that orders more filters. By using Amazon Dash Replenishment, device makers are able to leverage Amazon’s authentication and payment systems, customer service, and fulfillment network—giving their customers access to Amazon’s low prices, great selection, and reliable delivery,” the company says on its US website.