Caffe Nero is partnering with Uber Eats to offer a delivery service for the first time as it responds to growing customer demand for its products.
The exclusive partnership with Uber Eats will give 800-strong Caffe Nero flexibility in how it serves its customers, with more than 40 stores set to offer delivery by the end of May.
Will Stratton-Morris, CEO of Caffe Nero UK (main image), said: “Since we’ve opened some of our stores for takeaway, we’ve seen strong demand for our coffee. We want to be able to help those unable to visit one of our open stores enjoy our coffee without compromising the premium quality. I believe the partnership with Uber Eats allows us to do that and continue to as we open more stores.”
Through the tie-up, customers will be able to order coffee, hot drinks and a selection of food to go via the Uber Eats App or website, delivered directly to their door.
The 40 Caffe Nero stores that will introduce delivery are currently open for takeaway only in the UK, and are following clear protocols to ensure employees and customers are kept safe.
A limited menu is being offered to ease kitchen service.
Uber Eats, meanwhile, said it has taken steps to ensure that every courier can access the PPE they need.
As well as providing free sanitising products, it has ordered one million masks for couriers.