The Catering Equipment Suppliers Association (CESA) is in the process of undertaking an industry-first research project that’s designed to help equipment manufacturers better understand foodservice operators’ needs – and is asking for foodservice operators to become involved.
To take part in the simple survey – which takes less than five minutes to complete – simply click HERE.
The research is part of the Mind the Gap project, which looks at the different attitudes in different parts of the industry. By understanding operator attitudes to, for example, energy saving, suppliers will be better able to meet their needs.
“The suppliers, manufacturers and consultant that support foodservice operators are always looking for ways to improve the products and services they deliver,” said Keith Warren, director of CESA. “To help them in their efforts we would appreciate it very much if FEJ readers would take a few minutes to complete the questionnaire.
“We know you are very busy, but the information that you provide will be invaluable. It will help improve the whole industry and you, as an end-user operator, should benefit directly from the lessons that suppliers learn.”
All responses submitted will be kept in strict confidence.
“No one will know what any individuals say, there will be no sales calls and your details will not be passed to a third party,” said Mr Warren. “Thank you in advance for participating in this very valuable research project.”
The results of the research will be unveiled at the CESA Conference, in association with Cedabond, ENSE and the FCSI, in November.