COO of Bill’s quits for Carluccio’s in time for £10m refurb project


The chief operating officer of Bill’s Restaurants will join rival Carluccio’s on Monday next week, just as the Italian chain prepares to implement a £10m investment programme that will see its estate fully refurbished.

Graham Ford will join the brand as commercial director and form a key part of a management team tasked with overseeing new product development and delivering an enhanced guest experience. 

Mr Graham brings a wealth of hospitality experience to his new role. Prior to his two-and-a-half years at Bill’s, where he led the successful format transformation project that is currently being rolled out across the estate, he was managing director of Jackson and Rye, which was successfully sold to Côte last year.

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He has also held senior roles at Tragus, now better known as the Casual Dining Group.

Mark Jones, CEO of Carluccio’s, said the appointment was a coup for the business as it approaches a key juncture in its development.

“I’m delighted to secure someone of Graham’s experience for our business at this vital time. His strong industry knowledge and insight will be hugely valuable as we embark on a programme that will revitalise the brand and provide a solid platform for the future.”

Mr Ford added: “I am incredibly excited to be joining Carluccio’s at this time of reinvestment and new thinking. I am looking forward to working with Mark and the senior management team to reaffirm Carluccio’s credentials as one of the country’s leading Italian casual dining brands.”

Carluccio’s runs 120 restaurants around the world, with the majority of its estate in the UK.

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Andrew Seymour

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