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Domino’s picks Dominic to dominate market

Dominic Paul, CEO

Domino’s Pizza Group has appointed former Costa Coffee UK chief Dominic Paul as CEO, with effect from 6 April 2020.

Mr Paul left Costa back in November having led the coffee shop chain between 2016 and 2019, and overseeing its £3.9 billion sale to Coca-Cola last year.

Domino’s said he has highly relevant experience, which includes building high-performance teams that can collaborate with franchisees to drive high levels of customer satisfaction and achieve outstanding results for shareholders.

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Mr Paul will replace David Wild, who previously announced his intention to retire from the business. He will retire from the board on 1 May 2020.

Matt Shattock, chairman of Domino’s, said: “We are delighted to have attracted a CEO of Dominic’s calibre, and I’m very much looking forward to working with him. He is a high energy leader with great experience of driving powerful consumer brands to new heights, and of partnering with franchisees. These are the skills which will be vital as we seek to take this business to the next level.

“I’d also like to thank David for his contribution to Domino’s over the last seven years and for his commitment to the business during this period of leadership transition. We wish him well for the future.”

Mr Paul said he was excited to be joining a “much-loved brand with great people and some of the best franchisees in the world”, adding that there was a strong foundation to build on. Domino’s operates more than 1,300 stores in the UK.

“I am confident that we can take the business to the next stage of its development, and build a long term and profitable future for our franchisees, colleagues, customers and shareholders,” he said.

During his time at Costa, Mr Paul strengthened Costa’s position in the UK where it is a clear market leader, grew new segments such as Drive Thru and Costa Express, accelerated its digital development and restructured and grew the international business.

Prior to that, Dominic was senior VP of International with Royal Caribbean Cruise Line, where he led the business through a period of strong growth.

His extensive experience in the travel and leisure industry also includes senior roles at EasyJet, British Midland and British Airways.

Domino’s Pizza Group holds the master franchise agreement to own, operate and franchise Domino’s stores in the UK, the Republic of Ireland, Switzerland, Iceland and Liechtenstein.

In addition, it has a controlling stake in the holders of the Domino’s master franchise agreements in Norway and Sweden, as well as associate investments in Germany and Luxembourg.

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Andrew Seymour

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