Employee poll ranks McDonald’s as worst fast food job

McDonald’s window

McDonald’s has finished bottom of a list of the top 10 fast food chains to work in, based on an anonymous poll of its staff and ex-employees.

Recruitment website Glassdoor set out to identify the best bars and eateries to work in the UK. Just three companies ranked below average in the 10-strong list, according to the Telegraph.

McDonald’s UK came last, followed by sandwich chain Pret A Manger and then Domino’s Pizza UK.

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The paper noted that the burger chain ranked particularly low on salaries, posting just a 2.4 score for compensation and benefits. Based on the scoring system, anything below 3.2 is poor.

Workers also criticised the corporation’s senior management, posting a satisfaction rating of 2.7, it said. Career opportunities, culture and work/life balance all received a 2.9 score.

Nearly 7,000 reviews of McDonald’s have been posted on Glassdoor by McDonald’s employees.

“Rotation hardly happens, long shifts, pay, send you home if there’s high labour,” were among the” cons listed by one user.

“Grease, some poor hygiene, issues were occasionally poorly mediated, there was some bitterness in staff towards customers,” said another.

McDonald’s, which operates more than 1,200 restaurants in the UK, told the Telegraph that it was surprised by the report’s findings given that it invests more than £43m a year in people development.

“We have a strong heritage of employing people at all stages of their lives and that is as true today as it was when we first opened our doors 40 years ago,” it said.

“Our people enjoy flexible hours, allowing them to fit work around their studies and home/social life. They receive fantastic formal training as well as the development of essential soft skills.”

In contrast, Greggs was voted the best place to work for those in the food and drink industry. It achieved a rating of 3.8, followed by Pizza Hut and Nando’s UK.

The Glassdoor research only ranked companies in the UK bar and restaurant sector that had a separate UK profile, which is why brands such as KFC, Burger King, and burrito chain Chipotle were excluded.

Brands without a sufficient volume of reviews were also omitted. Leon and Patisserie Valerie only boasted a single review each, while Wasabi, the sushi and noodle chain, only had four, the report said.

Rank Company Employee Satisfaction Rating (rounded to nearest decimal point)
1 Greggs 3.8
2 Pizza Hut UK 3.8
3 Nando’s UK 3.6
4 Carluccio’s 3.4
5 Starbucks 3.3
6 Whitbread (owner of Costa) 3.3
7 Wagamama 3.3
8 Domino’s Pizza UK 3.1
9 Pret A Manger 3.1
10 McDonald’s UK 3.1



Tags : Domino's pizzaMcDonaldsPret A Mangerresearch
Andrew Seymour

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