The winner of the Supplier of the Year for Training & Development is Rational.
This accolade recognises that with today’s catering equipment becoming more flexible and feature-packed than ever before, the right training and user guidance can make a real difference to how it is operated in a live environment.
From maximising benefits and features to operating equipment safely and efficiently, this award honours the supplier deemed to be setting the benchmark for product education.
Rational, which retains the award having won the same category last year, developed an upgrade to its resources and training app that features over 45 new videos, delivering huge value to the 2,500 users that already use the platform.
Feedback from end-users has demonstrated the success of the concept, with kitchen staff using it to access videos and source day-to-day maintenance advice.
Rational has also launched a new demonstration programme for the VarioCookingCenter with two levels: an introductory course and a chef’s academy, where users can learn how to get the most out of the appliance.
Further development of its Centre of Excellence in Luton has benefited users from all sectors of the market, while its chefs visited more than 2,600 sites in 2018 to train customers on their new Rational appliance.
Simon Lohse, managing director of Rational UK (pictured collecting his award from Commercial Kitchen event manager Katie Tyler), said: “This is such an honour as it is voted for by operators. It means they have recognised our ongoing support. We don’t just sell equipment, we support its full lifecycle and enable operators to develop their menus for maximum benefit.”
- Foodservice Equipment Marketing
- Maidaid Halcyon
- Sous Vide Tools