Flexeserve’s managing director Jamie Joyce said the company is proud of efficiency gains it has made in manufacturing during an unprecedented period for the industry after landing a local business award for its achievements.
The Hinckley-based outfit recently took home the accolade for Excellence in Manufacturing at the LeicestershireLive Business Awards, which honour organisations for putting the region on the map.
“When I reflect on the past two years, and what we have managed to achieve, during the most challenging time for our business – and, indeed, for everyone – I couldn’t be prouder,” said Mr Joyce.
“During this time, we have needed to fulfil pivotal, large-scale roll-outs and everyone has risen to the occasion. We’ve increased the efficiency and productivity of our manufacturing operation whilst maintaining the high standard of quality synonymous with the Flexeserve brand.”
Flexeserve has undergone a period of transformation in its manufacturing operations and facilities in response to a sharp rise in demand for its products overseas.
In recent years, it has secured major international customers that have made significant commitments to the brand with orders amounting to thousands of units.
The magnitude of these requirements has helped to drive Flexeserve’s evolution, particularly where its manufacturing is concerned.
Production manager, Mark Manley, said: “We have been investing significant time and resource into taking a leap forward in the way we produce our industry-leading hot-holding units. Through recruitment, refurbishment and an overhaul of our manufacturing process, we have created a highly efficient production line based on LEAN manufacturing principles.
“Furthermore, we have received formal recognition of the quality of our manufacturing facilities – with ETL and CB certification, which assess to the highest standards.”
The development of a dedicated production engineering team – with specialists recruited from the automotive sector – worked closely with operations, supply chain and manufacturing to enhance and refine the efficiency and productivity of Flexeserve’s manufacturing operations.
Mr Joyce added: “It is absolutely fundamental, in our pursuit of being the industry experts in hot-holding, that our manufacturing space and facilities are at the forefront of modernisation and populated by a highly-skilled team.
“This year, we launched our new partner facility, The Hive, which is situated next to our manufacturing space. Here, partners from all over the business, from the production lines right through to customer support desks – and the management team too, of course – meet, eat and innovate together. This aligns closely with the values of our employee-owned company.
“The impact of this new space on productivity, collaboration and wellbeing, shows that the investments we make in our partners are just as important as those we make directly into manufacturing.”