Fuller’s kitchen head and ISS chief to discuss recovery at FEA conference

Paul Dickinson, director of food

The Foodservice Equipment Association will be hosting its annual conference next month – and one of the most anticipated features of its speaker programme will be a business recovery session with a trio of the industry’s big-hitters.

The panel consists of Paul Dickinson, director of food at Fuller’s, Mark Davies, managing director of ISS Foodservice, and Steve Coates, managing director of Advance Group.

They will discuss, dissect and advise on how they see the recovery going, and how the industry can best maximise its potential.

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Paul Dickinson has transformed Fuller’s food offering and, in doing so, delivered in excess of 200% increase in food turnover, materially increased business profitability and consistently raised customer satisfaction. Mr Dickinson will be the England team head coach for the Culinary World Cup Luxembourg in 2022.

As board director for the education market at ISS Facility Service UK, Mr Davies concentrated on delivering profitable growth through strong leadership, sector expertise and customer focused service solutions.

In 2018, he became managing director of ISS UK Food Service, responsible for creating foodservice experiences for its customers.

Steve Coates is one of the most experienced and successful foodservice equipment industry professionals, as well as being a highly valued member of the FEA council.

He founded Advance Group in 1981, overseeing its continuing growth. He led the group through the extremely challenging pandemic, during which time he and the senior leadership team reinvented the business so successfully that it is already back in profit.

Steve Hobbs, chair of FEA, said: “We’re absolutely delighted to have such a strong panel for this vital part of Conference. Business recovery is going to be a focus for the foodservice industry for some time as we meet and overcome the complexities of Covid and Brexit.”

The FEA conference takes place on 15-16 September at Chesford Grange, Kenilworth.

Paul Anderson takes over FEA vice-chair post from Simon Lohse

Tags : FEAFuller'sISS
Andrew Seymour

The author Andrew Seymour

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