Servicing company NWCE Foodservice Equipment has added to the appliances it has supplied to Royal Lancaster Infirmary – and has excess units of reconditioned regen units available for hospital kitchens that need them thanks to a group procurement effort.
NWCE previously provided infection-compliant Meiko dishwashers to Royal Lancaster Infirmary, but received an urgent request for four regeneration ward service trollies to be used on the newly opened Covid-19-only wards.
The units are used to transport and serve hot and cold meals, helping to keep patients safe, fed and comfortable.
Managing director Ben Odling said: “Under normal circumstances these trollies would be a straightforward and relatively easily sourced request. However, at the moment due to the coronavirus pandemic we have a well-publicised global shortage of healthcare equipment from PPE to catering equipment.
“Fortunately, with over 20 years of experience within the catering supplies industry NWCE has built up a network of contacts, who all recognised the urgency of the request and the response we received was astounding.”
After contacting both CEDA and FEA, NWCE quickly received offers of help to convert other appliances from manufacturers, offers of surveys and logistics.
Mr Odling continued: “This really was in my eyes a fantastic reflection of our industry pulling together as a team, to show what we can do.
“I would particularly like to thank Adam, Fiona and Peter from CEDA and Keith from the FEA, whose combined efforts not only managed to source the four trollies needed but also another 30 reconditioned regeneration units we can now offer to other NHS and healthcare establishments if they require them.
“We have supplied four temporary units to the hospital until the new units arrive via Chefline Solutions from the Northern Italy manufacturer Metaltecnica.”
Nigel Thomas from Chefline Solutions added: “When we got the call from Keith at the FEA, we knew we had what NWCE Foodservice Equipment and the NHS required. Metaltecnica, as always, couldn’t be more helpful, it had stock waiting and shipped as soon as we sent the order.”