A new management team is bidding to revitalise Hobart’s service division as 2018 ushers in a fresh approach to business for the company.
The new four-strong team shares over 80-years of industry experience and includes the company’s very first female sales director.
MD Keith Mackie, formerly of UCC Coffee and widely credited with transforming the operations side of the business, joins sales director Louise Plant, previously of service specialists JLA, finance director, Darren Beech, formerly of Premier Foods, and operations director, Christian Hampshire, who has moved across from Miele.
Hobart Service repairs and maintains catering equipment from all brands, not just its parent company, and under the new leadership team it is seeking to establish itself as a reliable provider for foodservice operators.
Mr Mackie said: “For many years Hobart Service has quietly gone about its business with a network of over 160 directly employed technicians delivering high quality reactive and planned maintenance to a ‘who’s who’ of customers nationwide. I am delighted to have built a team with vast experience working with high quality corporate brands and entrepreneurial customer-focused backgrounds.
“Our task as the incoming management team is to firmly establish the division as the best in class for service support, raising awareness of our core strengths – the fact we service all makes and models alongside an unparalleled nationwide reach.”
Mr Mackie said the business is aiming to take its service offering to a “different level” to ensure brand protection and future growth.
Hobart’s service programmes include year-round support, 24-hour access to technical, operator and spares information and access to 160 fully-trained company-employed technicians.
MAIN IMAGE: (L-R) Christian Hampshire, Darren Beech, Keith Mackie and Louise Plant.