Kitchen house moves to cloud-based management system

TAG Catering Equipment customer management system

Kitchen house TAG Catering Equipment is set to launch a new customer management system that will mark a new era for the business.

Following significant investment since early 2021, the system will go live on Tuesday 7 December 2021.

For the first time, the system will be completely cloud-based giving greater flexibility for its teams, as well as combining its field service management and projects departments into one unified system.

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The system will enable it to provide customers with the most efficient and transparent service for all breakdown call-outs, maintenance agreements and project works, it stated.

As a fully-integrated, cloud-based system, its back office, engineer tablets and client portal is the same system, giving customers access to live information on a 24-7 basis.

Features of the new system will include QR code labelling for assets, a customer portal with unique user logins, online callout and quote requests and full quote, call-out and job tracking.

It will also encompass asset, order and invoice management, an improved user interface and more efficient workflows.

TAG Catering Equipment specialises in tailored kitchen, front-of-house and bar solutions across the entire hospitality sector.

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Tags : TAG Catering Equipmenttechnology
Andrew Seymour

The author Andrew Seymour

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