Levy UK says it will learn lessons from its first time serving food in a stadium environment since lockdown was lifted.
The company has had staff working at the Kia Oval this week after it became one of the first venues selected by the government to host a pilot event to help enable the return of spectators to elite sports arenas.
The two-day friendly match between Surrey and Middlesex, which concluded on Monday, saw the limited return of 2,000 members, across both days, to the ground to evaluate the government’s ‘stage five’ guidance on the return of fans to top-level sporting events.
During this pilot event, the Levy team opened key F&B outlets at the venue including SE11 Grill, Vauxhall Pie Shop, Wanderers Bar and Cricketers Bar to provide fans with an authentic matchday experience.
Jon Davies, managing director at Levy UK, said: “Ahead of this first pilot event at the Kia Oval, Levy has been working tirelessly with Surrey CCC, Public Health England, the Sports Grounds Safety Authority and others, to develop a new set of working practices that deliver against the official guidance.
“I am immensely encouraged and proud of the Levy team for successfully stress-testing our new procedures in a live setting and safely serving over 2,000 members over the past two-days at the Kia Oval.”
New measures included enhanced hygiene procedures at the venue, clear and simple social distancing measures at all of the F&B outlets and the use of contactless payment technology.
Mr Davies continued: “We will of course be identifying lessons learned from this test event and future scheduled pilot events at Levy venues in the coming weeks and then working closely with health and sporting authorities to see if best practice can be strengthened even further to allow supporters to return safely to sporting venues as soon as practically possible.”
Levy UK, through a joint venture with Surrey CCC, has delivered all the food and hospitality services to 250,000 cricket fans and event delegates that visit the Kia Oval each year since 2004.