Maidaid Halcyon is preparing to launch Zoom product training for customers and will also explore ways in which it can help operators with the cost of purchasing new equipment.
The warewashing equipment manufacturer said it was aiming to make life easier and more efficient for those businesses getting back on their feet following the lockdown.
The company has provided support to all industry sectors throughout the pandemic, maintaining support from its in-house technical team as well as maintenance and installation from service partner Crystaltech.
Maidaid continues to offer next-day delivery options for its entire range of products, from undercounter dishwashers all the way through to base model miniracks. It is also fully supported by its warranty spare parts provider Caterparts.
Sales director Rob Wager said: “We’re incredibly proud to be able to offer our range of products and services to all industry sectors at this time. We understand and recognise the importance of getting used to this ‘new normal’ amidst a global pandemic. If we can help make things easier for others by keeping things moving in our industry, then we will continue to do so.”
Maidaid will soon be offering specific training on its product range, starting with the minirack.
Mr Wager, who will host the training via Zoom, said the sessions would give customers a full insight into the features and benefits of its different ranges, and will include a complete product overview, sizing guide and site surveys.