In this week’s episode of Market Talk, Mike Inwood, sales director at FEM and Kirstin Hatherley, managing director of Hatherley Commercial Services, join us to discuss the latest developments in the market.
Mr Inwood joined FEM this time last year, just as the UK had locked down due to Covid-19. He discusses what it has been like taking on a role that has seen him spend hardly any time in the office and his hopes for the business once the industry fully opens.
FEM supplies catering equipment products from a range of leading European and North American vendors, and Mr Inwood outlines the kind of trends the company is seeing as pubs, restaurants and cafes tweak their offers and explore new ways of generating revenue.
Meanwhile, Ms Hatherley outlines how her family business has coped during the lockdown and the ways in which both its projects and maintenance work has been impacted by the opening and closing of the industry during the last year.
She outlines why operators need to prepare for the big reopening by ensuring their kitchens are in a workable condition and highlights the frustrations associated with attracting a new generation of catering engineers to the industry.
For previous episodes please click HERE.