McDonald’s has presented its coveted Global Reliability Award – an accolade that recognises the supplier whose products have the highest reliability score and consistently meet all reliability thresholds – to Carpigiani.
Carpigiani is one of the fast food chain’s most significant catering equipment suppliers, providing machines that are used for frozen desserts in thousands of its restaurants worldwide.
Andrea Cocchi, CEO of Carpigiani, which is part of the Ali Group, travelled to Florida to pick up the award from Jim Fox, McDonald’s corporate VP of restaurant solutions, at its recent 2018 Worldwide Convention.
It is the second time in three years that the brand has earned recognition from McDonald’s. In 2015 it beat a host of other suppliers to the annual Innovation Award.
Mr Fox said that Carpigiani landed the award for strongly recognising the importance of reliability to McDonald’s and its customers.
“Over the years, they have consistently focused on the quality and reliability of their equipment components and manufacturing capabilities. They have maintained their reliability scores under McDonald’s required threshold consistently for more than seven years. Among all the complex pieces of equipment in the McDonald’s system they are the only supplier to achieve such results.”
Carpigiani has been manufacturing and supplying ice cream and gelato machines since 1946, initially as an independent company before it was snapped up by the Ali Group in 1989.
Paul Ingram, managing director of Carpigiani UK, said that winning such an accolade from one of the giants of foodservice industry was a “fantastic acknowledgement” of the quality of its products and commitment to the highest standards of service.
“Industry recognition, such as this high profile award, is a great reward for the expertise, passion and commitment of the Carpigiani team worldwide. It also recognises the value we place on developing strength and trust within all our industry relationships,” he said.