McDonald’s poised to restructure global executive ranks

McDonald’s flagship restaurant, Chicago 2

McDonald’s is to reorganise its global business segment in the wake of one of its longest-serving executives retiring from the company.

Doug Goare, president, international lead markets and chief restaurant officer (pictured below), will leave the chain after 40 years of service at the end of December.

“Doug has been an important leader whose career at McDonald’s has spanned multiple continents and his expertise has contributed greatly to the success of our business today,” said McDonald’s president and CEO Steve Easterbrook. 

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“I have always valued his wise counsel and his passion for elevating the experience for our customers and crew. We thank Doug for his steadfast leadership and wish him all the best in his well-deserved retirement.”

In anticipation of Mr Goare’s retirement and with the evolution of the company’s business model over the past few years to a more heavily franchised structure, the board of directors has approved several organisational changes to McDonald’s global business.

From 1 January 2019, McDonald’s will operate under a new organisational structure incorporating USA, International Operated Markets (IOM) and International Developmental Licensed Markets (IDL). Each will be headed by their own president.

The UK falls under the IOM segment, which comprises wholly-owned markets, or countries in which the company operates restaurants. It will be led by Joe Erlinger, who will report to Mr Easterbrook.

“The organisation we created as we were beginning our turnaround in 2015 helped us make decisions more quickly, act with greater agility and strengthen the performance of our markets,” continued Mr Easterbrook. “This new organisational structure provides us the opportunity to continue building on our progress, making sure McDonald’s remains positioned to run great restaurants and better serve our customers.”

McDonald’s operates more than 37,000 locations in 120 markets around the world. Over 90% of McDonald’s restaurants worldwide are owned and operated by independent local businessmen and women.

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Andrew Seymour

The author Andrew Seymour

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