Mental health text service used by 45 hospitality workers in first month

Mobile phone

A 24/7 text-based service set up for any individual within the hospitality industry that needs mental health support has received almost 50 calls within its first month.

The Burnt Chef Support Service, which was launched in partnership with Mental Health Innovations on 1 February 2021, was used by 45 people in its first 28 days.

One message of support sent to The Burnt Chef’s Instagram account read: “I’m going through a tough time currently and I used this on Tuesday, it was a massive help to take a load off for a while and talk to someone who could help.”

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The Burnt Chef Project will continue promoting the service via social media, training sessions and to the catering colleges that are trained on a weekly basis.

In addition it will continue to provide updates on its usage to enable the industry to better understand the scale of the mental health epidemic and work directly with individuals and businesses to tackle the problem.

The Burnt Chef Project’s founder, Kris Hall, said: “It has been a tough year for our industry and it is likely to have long term impacts to those that work within it.

“The Burnt Chef Support Service was introduced to tackle the rising problems associated with mental health issues so that we can provide much needed supported to those who may not have known where to turn whilst we continue to work diligently to inform, educate and improve overall awareness relating to the subject of mental health.”

The Burnt Chef Project is a not-for-profit social enterprise launched back in May 2019 to challenge mental health stigma within hospitality through education and awareness.

To use the free text service just text: BURNTCHEF to 85258 24/7 and a trained volunteer will aim to respond to you within just five minutes.

MARKET TALK: The Burnt Chef Project, mental health and looking out for colleagues

Tags : mental healthThe Burnt Chef Project
Andrew Seymour

The author Andrew Seymour

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