Foodservice safety system specialist Monika has made two key appointments as it looks ahead to growth plans for 2022 and beyond.
Keith Hopewell has joined as director of operations, UK and Europe and Fred Munro has been appointed as systems manager.
Mr Hopewell will work with the current Monika leadership team of executive chairman, Tim Gamble, and managing director for UK and Europe, Lorraine Gamble, to devise and implement annual business plans to drive organisational strategic growth and develop service strategies to improve customer satisfaction and best-in-class service support.
He joins Monika after 15 years at Cantel Medical where he headed up the service division across the UK and Europe, managing over 100 engineers and a back-office team of 55 – and brings with him a wealth of knowledge and experience.
Mr Hopewell said: “My previous experience of working for a service-based organisation, running contracts and managing a field team in a highly regulated industry will serve me well in my new Monika role.
“It’s important for me to be working for an organisation that makes a positive difference and that is certainly the case with Monika’s services helping customers manage food safety and hygiene standards. I’m looking forward to meeting as many of our customers as possible to discuss their needs and any ways we can enhance our service offering.”
As systems manager, Mr Munro will be responsible for all on-premise IT systems and cloud services. He said: “I am excited to have joined Monika at such an interesting time, and as a former chef turned IT specialist, I have a unique appreciation for the Monika platform.
“I am hoping that I can use my years of experience in the IT infrastructure and cloud services fields to help Monika achieve their objectives. More recently, I have been fortunate enough to focus on the field IT security services, so with the continued growth of threats to companies around the world, it is my intent to use all of my skills to keep Monika and our customers as safe as possible while using our platform.”
Monika executive chairman Tim Gamble said: “We are delighted to welcome Keith and Fred to the Monika team. These are important appointments for us.
“Keith’s achievements in business development through delivering quality service for safety critical solutions made him the standout candidate to lead the UK and Europe operating division.
“Fred’s success in managing international cloud platforms for the demanding security industry made him the obvious prospect for leading the head office team providing 24/7/365 support to our fast-growing customer base across the UK, Middle East and Australia.”
He concluded: “The recruitment market is extremely competitive at the moment, so it is particularly pleasing that such high-quality executives have recognised the enormous potential at Monika in making their career decisions.”