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Nisbets tackles stock issues and slower delivery on electronic orders

Nisbets

The country’s largest supplier of catering equipment, Nisbets, said it is experiencing stock issues with a small number of items following the coronavirus outbreak but is generally “well-stocked” across its range.

The company, which prides itself on offering caterers access to more than 30,000 products lines, notified customers that broadly speaking they should be able to get hold of most items they need.

“Although we are experiencing stock issues with a small number of items, mostly directly related to products seeing a spike in demand in response to the virus, we are well-stocked across the majority of our range, with products available to help [operators] through these changing times,” it stated.

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This week, Nisbets provided customers with an update to its Easter delivery schedules after revealing the situation is “changing daily” due to its partners Parcelforce and Price Transport also feeling the impact of Covid-19.

Nisbets normally operates a next-day delivery service, but currently it has switched to a 48-hour service with a cut-off for last orders at 4pm.

Operators needed to place their orders before 4pm on Tuesday this week to stand any chance of receiving goods before Easter.

Any orders placed since Tuesday and before 4pm on Thursday 8 April can expect delivery on Wednesday 15 April, while orders placed after 4pm won’t arrive until Thursday 16 April.

At present, Nisbets’ website and contact centre remain open, while online chat support is also available.

All of the company’s retail stores remain closed until the government changes its advice.

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Tags : coronavirusNisbets
Andrew Seymour

The author Andrew Seymour

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