Pano Christou is stepping into some sizeable shoes after replacing Clive Schlee as the CEO of British food-to-go success story Pret A Manger.
But if anyone is capable of carrying on the legacy his predecessor leaves behind it’s the man who started out as an assistant manager at its Carnaby Street branch 19 years ago, before working his way up to MD in 2014 and COO earlier this year.
Pret has made the headlines in ways it wouldn’t have wanted to this year after the tragic death of a customer led to unprecedented scrutiny of its allergen procedures.
The company has implemented a series of measures to improve its internal processes and, with those now in place, Pano will be hoping the next step of Pret’s journey will be a positive one.
He certainly inherits a business that is firing on all cylinders: this year has already seen the largest menu shake-up in its history while its acquisition of high street rival EAT gives it a platform to accelerate its Veggie store concept and take its overall shop portfolio to more than 650 sites.
“I am honoured to follow Clive as CEO. Pret has big plans for the next few years – integrating EAT, developing Veggie Pret, delivering our digital transformation, and leading the way in supporting customers with allergies,” he says.
Company: Pret A Manger
Address: 1 Hudson’s Place, London, SW1V 1PZ
Tel: 0845 205 0000
Focus: Sandwiches and salads