POWER LIST 2019, CHAIN CHAMPIONS: Nick Collins, CEO, Loungers


Whatever happens in the future, 2019 will always represent a significant milestone in Loungers’ history after the restaurant and bar group completed a £185m flotation on the London Stock Exchange.

Under the leadership of Nick Collins, the group has grown its turnover to £153m and expanded its estate at a rate of 25 sites a year.

Critical to delivering the sustained like-for-like sales growth has been its focus on evolving and developing the Lounge and Cosy Club brands and their customer proposition.

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Neither brand is wedded to a particular cuisine and this year has seen continued evolution and innovation in its broad all-day menus.

The business has had a strong reputation for vegetarian, vegan and gluten-free dining since inception and it has built on those foundations to respond to changing consumer dynamics.

Loungers commenced its kitchen re-set programme during the year and to date it has completed work at more than 50 sites.

The objective of the re-set is to improve the efficiency of its kitchens and the working environment of its back-of-house teams.

The relatively modest capital investment at each site addresses kitchen lay-out and additional equipment, as well as the deployment of kitchen display screens which provide invaluable data in terms of ticket times, efficiency and guest experience.


Company: Loungers
Address: 15-16 Lower Park Row, Bristol, Avon, BS1 5BN
Tel: 0117 930 9971
Twitter: @theLOUNGERS
Focus: Cafe-bars

Tags : Chain ChampionsLoungersPower List
Andrew Seymour

The author Andrew Seymour

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