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Rational extends two-year warranty to support customers through the crisis

University of St Andrews kitchen

Rational has become the latest firm to extend warranties in a bid to support customers through the coronavirus pandemic.

The company has extend its standard two-year warranty by three months for all SelfCookingCenters, CombiMaster Plus, CombiMaster and VarioCookingCenters, provided that the warranty on the units expires in March, April or May 2020.

Trevor Lath, service director at Rational UK, said the adjustment would be made automatically and free of charge.

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“It is important for us to show that we stand by our customers, especially when business is challenging”, he explained.

Rational’s network of UK-wide service partners are fully responsible for servicing Rational appliances. They have been informed of the extended terms.

Other manufacturers that have adapated warranties in response to the crisis include Meiko and Wexiodisk.

First look at Rational’s intelligent new combi oven platform

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Andrew Seymour

The author Andrew Seymour

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