The market’s largest supplier of combi ovens said it will continue to follow the government’s advice on the coronavirus outbreak, but it does not expect the crisis to affect the availability of its products in the UK.
Speaking at yesterday’s HRC show, Simon Lohse, managing director of Rational, said the brand was carrying on with business as usual and had no reason to think that orders placed with its German factory would be disrupted.
“At the moment we don’t have any anticipated supply issues,” he told FEJ. “We have taken account of that – we hold stock in the UK of the finished units and we are happy that we have got the stock levels to ensure continuity of supply.
“Our spares partners have increased their spare parts supply so we can make sure that the service partner network is kept supplied with spare parts as necessary for the older units in the field. Similarly, our chemical suppliers – for the cleaning chemicals – have increased stocks to ensure supply.”
Earlier this week, organisers of the forthcoming Internorga trade show in Hamburg announced that the exhibition would not go ahead on the dates planned due to the virus. Rational’s German operation had been due to exhibit at the fair.
“I think there is a higher level of cases in Germany so the advice is slightly different. At the moment, the advice from the UK government is kind of business as usual. We are taking sensible precautions in terms of following the common hygiene advice,” said Mr Lohse.
Rational UK has a team of 12 chefs deployed at the ExCeL this week, with a huge variety of items being cooked off in its combi ovens throughout the day.
Mr Lohse said the format is ideal for it to be able to demonstrate the power of its technology to operators.
“When we are at these type of exhibitions, it is really all about meeting with new end-users that are interested in finding out more about our products and that is why we do live cooking. The guys here are able to explain the products – seeing is believing.”