One of Britain’s largest motorway operators has outlined plans to get large parts of its food-to-go estate back open with a “phased strategy” over the coming weeks.
Roadchef said it was putting in place measures to safely increase capacity at branded outlets such as McDonald’s and Costa, with new social distancing markings, cleaning procedures and shield guards introduced to protect customers and staff.
Prior to the bank holiday, it opened six Costa drive-thru units at Strensham, Clacket Lane and Rownhams, as well as its Fresh Food Café and Chozen Noodle restaurants at Strensham South.
It said the remainder of its Costa estate will follow in the coming weeks, alongside other outlets including McDonald’s, as demand from road users increases.
Roadchef’s service areas remained open for key workers throughout lockdown, providing essential services including fuel, shower and toilet facilities, as well as retail units offering food and drink.
Mark Fox, CEO of Roadchef, said: “As restrictions begin to lift, we have chosen Strensham South as our main trial site for enhanced safety and social distancing measures, as well as a Costa Drive Thru, Chozen Noodle and Fresh Food Cafe, to ensure the smooth and safe transition of our service areas as customer start to return.
“We hope to begin welcoming more customers back to our other catering and retail outlets over the coming weeks, as restrictions begin to lift and motorway usage increases.”
Roadchef operates 30 locations, which encompass 91,000 square feet of catering space and 41,000 square feet of retail space.