One of the country’s leading kitchen houses is promising to invest more in strengthening its service and support proposition after celebrating its 25th anniversary.
Worcestershire-based Sprint Group – which won the ‘Multi-Site Kitchen Project of the Year’ category at last year’s FEJ Awards – recently invested nearly £200,000 in a bespoke software package for the business and will begin rolling it out over the coming months.
Things have come a long way since David Ryan borrowed £1,000 to buy his first pallet of bottle coolers in 1994. Back then, Sprint was a one-man operation, but now the group employs more than 70 staff and turns over £16m.
Although the business has enjoyed exponential growth in the past few years, Sprint has remained true to the values and ethos that its founder set out on day one.
Today, with 15,000 sq. ft. of warehousing holding over £750,000 of stock, a fleet of trucks and a team of experienced, directly-employed drivers, Sprint is better placed than ever to provide a responsive service. That stock includes a variety of loan units, so Sprint’s customers need never be without business-critical equipment.
David’s sons, Ross and Luke, are now at the helm, supported by co-directors Tom Bartley-Smith, Ian Bryant and Tony Dickinson.
Ross said: “We’re massively proud of the business Dad built. Sprint has a fantastic reputation for designing, installing and maintaining some of the best kitchens in the industry. Our success is all down to the quality of what we do.”
Sprint has recently bolstered its sales team with new recruits Steve Murray, Viv Gude and Steve Leeder. The group has also hired Ian Jones as head of service.