Tag Archives: service

Welbilt tackles customer cash flow pain with new payment terms for service contracts

Foodservice equipment manufacturer Welbilt is aiming to make it easier for smaller customers to spread the cost of service work by offering monthly payment terms. Up until now, customers have had to pay for their annual service contracts upfront using BACS, cheque or card. But now the company has launched an additional option of monthly

60 hours wasted every year on kitchen equipment breakdowns

Almost 40% of hospitality professionals spend three to five hours dealing with equipment issues on a monthly basis – the equivalent of 60 hours every year, it has been claimed.   Staff shortages and unreliable equipment are cited as the biggest factors impacting hospitality the workloads of professionals and contributing to a pressured working environment,

MCFT’s kitchen maintenance training programmes awarded prestigious accreditation

Maidenhead-based catering maintenance provider MCFT has had four of its in-house training schemes accredited by City & Guilds. The ‘Assured’ scheme is a joint venture between City & Guilds and ILM that recognises world class in-house training. MCFT has been awarded ‘Assured’ status for four programmes including Leadership Academy (UK and Gulf region), Commercial Kitchen

24-hour emergency service takes the stress out of fridge breakdowns

The UK’s largest provider of fridge and freezer trailers has launched a 24-hour breakdown service specifically for the hospitality industry to provide emergency back-up for when hotel and restaurant freezers malfunction. Worcestershire-based Coldtraila noticed an influx this summer in hospitality staff using its trailers to keep food and drink from spoiling when their fridges and

Mitchells & Butlers’ kitchens strike a winning formula thanks to Kane

Mitchells & Butlers has honoured Marren’s technical manager Kane Needs with an award for his work in ensuring its kitchens are fully equipped with everything they need to function. Northamptonshire-based Marren has worked closely with Mitchells & Butlers for a number of years and, given the group boasts almost 2,000 sites, many of the projects

Operator seeks service firm to manage juice machine maintenance contract for 100 sites

A major FMCG business is searching for a catering equipment service firm to maintain dozens of beverages machines it has installed across more than 100 sites. The unnamed operator, which is represented by fulfilment and supply specialist MDA, needs a reliable partner that can service the full range of Ugolini Artic orange juice machines that

Marren still making waves as the kitchen fixer for the big chains

Marren Group is the go-to company for many of the country’s top foodservice operators when ovens and microwaves need fixing or repairing. FEJ visited the company’s new headquarters to learn more about a business that is one of the true unsung heroes of the industry. Marren Group’s Bob Clifford (main image, right) can clearly remember