Tag Archives: Terry McDowell

THE BIG INTERVIEW: Behind the pass with Terry McDowell, head of food and drink at TGI Fridays

THE BIG INTERVIEW: Behind the pass with Terry McDowell, head of food and drink at TGI Fridays

Not surprisingly for the head of food and drink at one of the UK’s best-known restaurant chains, Terry McDowell is a man who gets pulled in lots of different directions. When FEJ catches up with him at the group’s UK head office, tucked away in the quiet corner of an industrial park in Luton, it

EXCLUSIVE: TGI Fridays’ faithful ‘Red Mat Theory’ holds the secret to rapid kitchen service

TGI Fridays’ ability to turn around orders quickly and deliver the quality that customers expect is driven by a so-called ‘Red Mat Theory’ that it adopts throughout its kitchens, its group executive chef has revealed. The American-themed dining chain currently boasts more than 82 restaurants and responsibility for its kitchens lies with head of food

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