Tag Archives: warranty

Catering equipment supplier brings warranty process back in house

Catering equipment supplier brings warranty process back in house

Catering Equipment Professional has implemented a series of key changes to the way it manages warranties in a move that it insists will benefit users of its products. The company, which supplies cooking, refrigeration and dishwashing equipment, said that any products purchased from yesterday onwards will now be covered by a two-year parts and labour

Hoshizaki sticks a five-year warranty on Gram Standard Plus range

Hoshizaki is putting its money where its mouth is by extending its five-year warranty offer to its Gram Standard Plus range of refrigeration. The five-year cover is already available on existing products in the Gram Superior Plus, Eco, Bakery, Compact and Gastronorm counter ranges, but the addition of Standard Plus to the equation reflects its

Comenda makes plans for smooth transition of service work

Service obligations for Comenda dishwashers will be transferred to Hubbard Systems from June 5th, it has been confirmed. Hubbard was unveiled as the new UK distributor of Comenda earlier this week after parent company Ali Group announced it was shutting its Dawson subsidiary, which had managed the brand up to now. Operators with Comenda equipment

Improved warranties introduced on Metcalfe slicers and mixers

Metcalfe Catering Equipment is introducing improved warranties on its range of slicers and mixers. The company’s slicers now carry a generous two-year warranty for added peace of mind. Metcalfe has more than 21 slicers in its range, providing a slicing solution for a range of catering operations, including small and medium sized cafes and restaurants

New Winterhalter tablet claims to prolong warewasher life

Winterhalter has developed a new cleaning tablet for warewashers which is designed to prevent unit damage and unpleasant odours from mineral deposits. The A 15 MC, for use with Winterhalter’s UC series of undercounter warewashers, gets rid of the deposits, leaves a clean, fresh fragrance, delivers a new level of hygienic cleaning and, by removing any

MARKET ANALYSIS: Why it pays to scrutinise the smallprint on your microwave warranty

Microwaves tend to be the unsung heroes of commercial kitchens, so when they break down it can have a disastrous effect on service. With that in mind, it pays for operators to look at the cover and support available to them in the event that the worst happens. FEJ delves into the world of microwave

Blizzard doubles warranty length on all refrigeration equipment

Blizzard is offering improved support to customers that purchase its refrigeration equipment by doubling its warranty cover. The brand, which is supplied to the UK market through Pentland Wholesale, will now provide two-year on-site cover across its refrigeration, instead of the one year that it has previously offered. Marketing manager Suwen He told FEJ that

Upgraded warranty provides three-year cover on top blenders

FEM is now supplying its Hamilton Beach Commercial high performance food and drink blenders with an upgraded warranty, it has confirmed.  The new three-year parts and labour warranty sets the standard as ‘best in the industry’ and ensures customers can feel added confidence in the reliability of their blender, according to the brand. The Fury

Moffat moves to two-year warranty policy across all equipment

British manufacturer E & R Moffat has confirmed it is now providing a two-year warranty for all the products in its range, starting from this month. The move means that all the equipment it builds at its manufacturing plant in Scotland, including servery counters, cooking appliances and food transport trolleys, will be backed up by

Manufacturers raise the stakes as warranty battle heats up

Catering equipment buyers will be all too aware that attention to after-sales service can be just as important as product functionality when choosing equipment. Warranty terms are an intrinsic part of this process, with brands seemingly placing greater emphasis on the level of cover they are now willing to offer. Standard warranty terms of 12