A third of operators don’t actively practice an ongoing cleaning and maintenance schedule for their warewashing equipment. Instead, they simply wait for kit to go wrong before reaching out to solve the problem.
That’s according to a survey of end-users by British warewashing brand Classeq, which set out to understand how seriously kitchen maintenance is taken in the market.
30% of users also admitted that they don’t follow recommended guidelines and leave things “to chance”.
Adam Lenton, marketing manager at Classeq, said: “Operators can get more from their equipment and enjoy longer and better performance if a simple cleaning routine and basic maintenance schedule are adhered to.
“It’s very easy to take equipment for granted whilst it’s running well, but downtime and repairs can have a negative impact on your business and we would always advocate ‘prevention rather than cure’.”
Although modern warewashing machines are highly efficient and can even diagnose problems before they occur, Mr Lenton said it was important to recognise that they also operate in high pressure environments – often for hours on end – and therefore leaving things to chance was “not the best long-term approach”.
“Looked after properly, most machines will have a life-span of five-plus years and beyond and you can save money in the long run. We recently found an old Classeq machine that was installed before 1989 and had been kept in a really well-maintained condition and was still being used.”
Classeq advises customers that keeping on top of a little everyday cleaning will make a huge difference to the final results that come out of the washer, while training staff properly on how to run and maintain machines will avoid costly mistakes that can lead to damage over time and limit the lifespan of equipment.
Mr Lenton added: “Staff will need to know how to regularly clean machine filters and to change them and how to check and top up the salt, chemicals and water softener frequently. When we install a machine, we always give training and guidelines to the site on how to maintain the machines for optimum performance and machine longevity, and we recommend the customer implements a maintenance schedule and advise they make sure a regular service is carried out”.