Water filtration supplier WaterCare has assembled a small yet highly flexible team to support NHS kitchens and healthcare operators during the coronavirus outbreak.
Although the company has temporarily closed its production factory in Essex, it has pulled out all the stops to ensure that customers on the frontline remain fully supported.
The creation of the team means it can provide assistance on any water-related issue, including the supply of filters for coffee machines and combi ovens.
Andy Slark, group head of commercial strategy, confirmed that key service sites throughout the UK, including hospitals and care homes, will all be covered on an emergency basis.
All field service technicians have been instructed to follow NHS advice and been issued with strict operational guidelines.
“Whilst we have put high measures in place, we are determined to continuously support our customers every need,” said Mr Slark.
“The ever-changing situation is being monitored constantly and should there be any further changes, we will inform [customers] immediately.”
As a British manufacturer, WaterCare has been able to maintain a high level of finished stock to ensure they are in the best position to be able to fulfil any request and despatch customer orders.