‘We need to be adding value in everything that we do’ – Falcon’s Peter McAllister on creating a culture of growth and innovation

Peter McAllister, managing director

The managing director of Falcon Foodservice Equipment has outlined his desire to place the brand at the “forefront” of commercial cooking innovation in what marks its 200th year in business.

Peter McAllister is close to completing his first year with the Stirling-based company, during which time he has implemented a series of changes at the business, famous for its long history of supplying oven ranges and cookers to the UK market.

Key steps that he has taken include reallocating some of Falcon’s design resources to examining its existing product range and getting the business plugged into continual improvement and design for manufacture — two big workstreams that are in progress at the moment.

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“We need to be adding value in everything that we do and one of the things we are doing, for example, is looking at standardising some of the sub-components across our product ranges, which will make us more efficient,” he told FEJ, adding that the business is likely to make a capital investment of around £1m next year to support this vision.

“Why do our customers care if we are being more efficient? Because really what it allows us to do is deliver the best value we possibly can to our customer base.”

Mr McAllister said that embedding a culture of continuous improvement into the business was an important part of the plan as he looks to ensure that Falcon’s manufacturing foundations remain strong enough and nimble enough to support its growth ambitions.

“The great thing about continuous improvement is you have to keep doing it — it is continuous improvement. The sort of workstreams and projects that we have got on the go just now are really about re-establishing our manufacturing foundations.

“The next level to that is to truly start innovating on top of that, and that’s why our NPD and design teams are going to be refocusing again on innovation for the future.”

Falcon boasts one of the most extensive client bases in the UK market, covering chain restaurants, breweries, hotels, hospitals, schools, prisons, military and marine installations.

Product lines such as Chieftain, Dominator Plus, Falcon 350, Pro-Lite and F900 have made it a household name with catering organisations up and down the land.

He said: “I genuinely believe that Falcon is the brand that defines the industry in the UK. I believe that what we have is the benchmark product line, particularly in Dominator. If I look at our competitors in the industry, they are doing some good things as well. But my view is that the best place for Falcon to be is at the forefront of everything and that’s absolutely where I intend to take the business.”

The full interview with Peter McAllister can be read in the current issue of FEJ, available HERE as a digital edition.

Tags : FalconFalcon Foodservice EquipmentPeter McAllister
Andrew Seymour

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