Welbilt has extended its complimentary two-year parts warranty to April 2021.
The offer is available with selected Convotherm, Merrychef and Crem models and provides operators with an extra year of support on top of what they would normally receive.
Steve Hemsil, sales director for the UK and Ireland at Welbilt, says: “Whether a business is looking to invest in new equipment in order to satisfy increased takeaway demands, or an operator is looking to re-kit their kitchen during this period of lockdown in preparation for re-opening, the need for manufacturers to provide further added value and support on-top of top quality equipment is a must in these challenging times.
“It is for this very reason that we decided to extend our two-year parts warranty offer, providing operators with further operational peace of mind which will take them through the course of this pandemic and beyond.”
By extending the eligibility dates for the one-year offer, warranties on Merrychef orders delivered and invoiced between 1 June 2020 and 30 April 2021 qualify for two-year parts and one-year labour.
Convotherm products will include three-year parts and two-year labour, and Crem two-year parts only, which is just applicable to coffee dispensing equipment.
As well as extending its parts warranty offer, Welbilt UK has once again ramped up its digital support methods.
One-to-one virtual support sessions are now available with the company’s culinary team and can be arranged via telephone, email or video call.